Roadside emergencies rarely announce themselves. One minute you’re cruising along, and the next—you’re pulled over with a flat tire, dead battery, or worse. Whether you’re alone on a quiet backroad or navigating a busy freeway, knowing what to do and who to contact can make a stressful situation feel manageable.
The first and most critical step in any emergency is to ensure your safety. If possible, move your vehicle to a safe spot, such as the shoulder of the road or a designated emergency lane. Turn on your hazard lights immediately. If you cannot move the car, stay inside with your seatbelt on and call for help.
When it comes to calling for assistance, you have options depending on your situation and coverage:
1. Your Roadside Assistance Provider
If you're a member of a service like Liberty Lane Roadside, this should be your first call. Providers typically offer:
- Towing
- Flat tire service
- Jump-starts
- Lockout assistance
- Fuel delivery
These services are included in most memberships, and calling your provider directly saves time and avoids out-of-pocket expenses.
2. Emergency Services (911)
If there’s a crash, injury, or if your vehicle is in a dangerous position, call 911. Even if you’re unsure whether it qualifies as an emergency, it’s better to let a dispatcher make that call. Be prepared to share your location (mile markers or GPS coordinates help) and describe the situation.
3. Insurance Roadside Programs
Many auto insurers offer roadside assistance as part of your coverage. Call the number listed on your insurance card or app. Just note that coverage may vary and may involve out-of-pocket costs.
4. Local Tow Companies
In the absence of roadside coverage, you can contact a local towing company. Be sure to ask about pricing upfront and confirm the services they provide.
After the Call: Stay Safe While You Wait
Keep your doors locked and windows slightly open for ventilation. If it’s nighttime, use interior lighting sparingly to conserve battery life. If you're on a high-traffic road, exit the vehicle only when absolutely safe. Set up reflective triangles if you have them.
Final Thoughts: Confidence Comes from Preparedness
Handling a roadside emergency is all about preparation and quick thinking. Keep emergency numbers saved in your phone and your vehicle stocked with essentials. And if you’re a Liberty Lane Roadside member, you have direct access to reliable support—any time, any place.
